As part of SGTech on-going webinar series to share interesting insights about Singapore’s tech industry, the SGTech team co-hosted an online webinar with GovTech and Netrust to introduce the future of digital signature technology.
Two key solutions, GovTech’s “Sign with SingPass” and Netrust’s “nSign", which would help streamline their business workflows, eliminate traditional paper-based signing processes and boost productivity, were shared with the attendees.
Mr Ng kickstarted the session with an introduction of SGTech as a premier trade association for the tech industry in Singapore. Within a rapidly evolving technology landscape, SGTech strives to create an ecosystem that anticipates trends and develops sustainable initiatives to strengthen the community and help the industry grow.
Given how businesses are constantly on the lookout for productivity improvement opportunities, Mr Ng expressed his excitement in introducing the industry to digital signatures.
Mr Tew introduced “Sign with SingPass” as Singapore’s first of five smart nation strategic projects announced in 2017. The purpose of this service is to enable simpler transactions for residents, businesses, and government agencies alike.
Tackling the misconceptions between the differences between commonplace electronic signatures practices versus secure electronic signatures like “Sign with SingPass”, Mr Tew shared how the latter provides greater legal assurance with legal presumption amongst many other benefits.
Mr Tew also delved into greater details on how “Sign with SingPass” offers a secure e-signature that is under sole control, uniquely linked and identifier to the signer.
The features of a uniquely linked e-signature include:
Next, Mr Tew shared a quick user journey on navigating the process of signing a digital document via a mobile app. For businesses interested in adopting “Sign with SingPass”, Mr Tew shared two options:
Citing examples of pilot projects with SLA, AIA, and other agencies, Mr Tew elaborated how this service has been adopted with meaningful cost and time savings.
For those keen on other potential applications, he also provided the roadmap for future uses, which includes cross-border acceptance, corporate digital signing, expanding into other industries, and more.
As an industry expert in cyber security, Netrust’s Business Development Director Mr Fu illustrated how Netrust can help businesses integrate digital signature solutions into their processes.
Mr Fu shared various applications where digital signatures could come into play, from media releases in PDF to legal contractual agreements like financial loan applications.
Following this, he touched on some of the challenges with physical signatures, which range from the lack of accessibility to wastage of money, time, and resources to print, copy and store documents and more.
For those interested in how digital signature works, Mr Fu also explained what goes on behind the scenes – from the creation of the document fingerprint by the sender to the verification process by the receiver. The latter, a critical step to ensure the security of the process, relies on verification of the sender’s unique digital certificate – in which trusted third-party providers facilitate on the backend.
Netrust provides a variety of signing solutions to cater to different business needs:
For businesses keen on a step-by-step process of how Netrust’s solutions (e.g. nSign) work, Mr Fu provided several simple demonstrations for different use cases.
After the sharing by Mr Fu and Mr Tew, audience members took the opportunity to pose a range of questions to the expert panellists – from the legality and security of digital signatures, common use cases for Sign for SingPass and nSign, the types of software that digital signatures are supported on, as well as the costs and duration to implement and integrate such solutions with enterprise systems. Both Mr Fu and Mr Tew took the time to given comprehensive answers to the different queries.
Watch the complete webinar session below.
SGTech's Cyber Security Chapter brings together vendors, resellers and integrators of cyber security products, solutions and services, as well as auditors, consultants, practitioners and legal and compliance organisations in the cyber security ecosystem. The Chapter aims to promote awareness and adoption of cyber security among organisations in Singapore, and boost a pipeline of talent to ensure the continued viability of the Singapore’s cyber security industry.
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